Product customization service process
Customization Service Overview
Broadjoy, a comprehensive home functional hardware manufacturer located in Leliu, Shunde, Foshan (the "Hardware Capital of China"), specializes in OEM/ODM customization services tailored to global clients—including whole-house customization providers, wholesalers, distributors, and buyers.
Backed by a professional R&D team (with multiple invention patents) and strict quality control (compliant with ISO9001 International Quality Management System, SGS, and TUV certifications), we transform your brand demands and product ideas into high-quality hardware solutions. Our customized products are trusted worldwide, exported to over 40 countries and regions across Southeast Asia, the Middle East, America, Europe, and Africa, and supported by long-term strategic partnerships with Alibaba and Made-in-China.
Core Customization Support (OEM/ODM)
We offer flexible, end-to-end customization to align with your brand identity and practical needs:
STEP 03
To ensure transparent, efficient collaboration, we follow a structured workflow:
Hold a pre-production meeting to clarify and confirm QC quality standards, ensuring the quality of mass production from the very beginning.
✦ OEM: Our design team develops LOGO, pattern, and packaging solutions based on your requests, revising until you are fully satisfied.
✦ Production & Progress Updates: Over 30-50 days (design + production), we share regular updates: design drafts, production videos, and shipping schedules.
✦ Large-batch orders: Shipped via sea or land transport for cost-effectiveness.
✦ Installation guidance videos and up to 5 years of technical support are provided to keep you worry-free after sales.
Technical & Mold Guarantee
If you provide detailed drawings (including dimensions, materials, and special requirements), we produce molds and products strictly per the drawings.
If you only have physical samples (no drawings), our engineers measure dimensions, create professional technical drawings, and confirm details with you before mold production.
Mold Quality Assurance: All molds are made of high-quality steel, designed for 50,000 uses within 10 years. During the warranty period, we provide free repairs or remanufacturing for mold issues.
Our efficient production schedule enables rapid prototyping in 7-10 days and mass production delivery in 30-50 days, helping you seize market opportunities ahead of competitors.
If nesscessory , we offer OEM private mold development services to protect your intellectual property rights from the source, avoiding market homogenization competition.
Post-Customization After-Sales Service
Global Manufacturer Committed to Storage Hardware
Broadjoy | Broad Horizons, Shared Joy
We embrace a far-reaching global vision and a diverse product range, striving to create shared value and achieve win-win outcomes through pleasant collaboration with partners across the globe.