Product customization service process
Customization Service Overview
Broadjoy, a comprehensive home functional hardware manufacturer located in Leliu, Shunde, Foshan (the "Hardware Capital of China"), specializes in OEM/ODM customization services tailored to global clients—including whole-house customization providers, wholesalers, distributors, and buyers.
Backed by a professional R&D team (with multiple invention patents) and strict quality control (compliant with ISO9001 International Quality Management System, SGS, and TUV certifications), we transform your brand demands and product ideas into high-quality hardware solutions. Our customized products are trusted worldwide, exported to over 40 countries and regions across Southeast Asia, the Middle East, America, Europe, and Africa, and supported by long-term strategic partnerships with Alibaba and Made-in-China.
Core Customization Support (OEM/ODM)
We offer flexible, end-to-end customization to align with your brand identity and practical needs:
STEP 03
To ensure transparent, efficient collaboration, we follow a structured workflow:
✦ OEM: Our design team develops LOGO, pattern, and packaging solutions based on your requests, revising until you are fully satisfied.
✦ Production & Progress Updates: Over 5–10 days (design + production phase), we share regular updates: design drafts, production videos, and shipping schedules.
✦ Large-batch orders: Shipped via sea or land transport for cost-effectiveness.
Technical & Mold Guarantee
If you provide detailed drawings (including dimensions, materials, and special requirements), we produce molds and products strictly per the drawings.
If you only have physical samples (no drawings), our engineers measure dimensions, create professional technical drawings, and confirm details with you before mold production.
Mold Quality Assurance: All molds are made of high-quality steel, designed for 50,000 uses within 10 years. During the warranty period, we provide free repairs or remanufacturing for mold issues.
Post-Customization After-Sales Service
Global Manufacturer Committed to Storage Hardware
Broadjoy | Broad Horizons, Shared Joy
We embrace a far-reaching global vision and a diverse product range, striving to create shared value and achieve win-win outcomes through pleasant collaboration with partners across the globe.